Dominion Energy

For over 30 years, we've been transforming customer experience in the utilities, government, and healthcare industries. Now, as part of the Continuum Global Solutions family since 2023, we have even more resources to fuel our innovation. Imagine a team of 14,000 passionate people, empowered by a growing AI tech stack, ready to elevate your customer experience. We specialize in transforming CX across all channels – from customer service automation, voice and chat to social media and AI. Our global network of highly-trained specialists can seamlessly integrate into your existing setup, or we can create a custom solution for you, and rapidly scale within days. We're obsessed with building brand loyalty, so our team isn't just skilled, they're also compassionate and fiercely dedicated to your brand.

Columbia Gas of Virginia delivers clean, affordable and efficient natural gas to more than 290,000 customers in portions of Northern Virginia, Hampton Roads, suburban Richmond, Central Virginia, the Shenandoah Valley, the Lynchburg region and parts of Western Virginia. Headquartered in Chesterfield County, it is one of NiSource’s six regulated utility companies. NiSource (NYSE: NI) is one of the largest fully-regulated utility companies in the United States, serving nearly 4 million customers through its local Columbia Gas and NIPSCO brands.