Playbook · For Revenue Operations

A relationship layer in your stack. A policy that enforces itself.

Boomerang ships into the systems your team already operates. Salesforce, Slack, Outreach, Claude. The relationship signal becomes a native field. Rudy enforces the policy per rep, per pillar, per ACV. By month six, the tool consolidation conversation gets a lot easier.

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Datadog · Enterprise

Relationship Score

82

Warm Paths

4

R

Rudy AI

Customer intro available via Dana Reed, CSM. Board path exists but this deal is below the $500K ACV threshold, so it stays hidden from the rep. Routing per policy.

Route via CSM View audit log

40-60%

of Sales Nav seats typically cut by month 6

$1,200

per seat redirected to tools that run in the workflow

Month 7

when savings often cover the Boomerang investment

The Shift

Same revenue stack. Different operating model.

The tools stay. The workflow, the policy, and the data flow change underneath them.

Before

Relationship intelligence lives in tabs that don't talk to your CRM. Policy lives in a rep enablement deck nobody reads. Connector preferences live in someone's head. Reps switch contexts ten times a day. By the time data flows back to the system of record, the moment has passed.

Stale signal, dead policy →

After

Relationship signal ships as native fields on your account object. Rudy enforces policy per rep, per pillar, per ACV, automatically. Connector preferences ride with the connector across every interaction. Reps work where they already worked. RevOps has the audit trail and the consolidation roadmap.

Native signal, live policy →

Three Problems RevOps Owns

Workflow, policy, and tool sprawl. All three at once.

Boomerang answers each one inside the stack you already run.

01

Workflow consolidation.

The Pain

Reps switch between CRM, intent platform, enrichment, LinkedIn, sequence tool, and Slack. Relationship data fragments across tools. By the time it gets to the system of record, the signal is stale.

How Boomerang Solves It

The relationship layer ships as native CRM fields, a native MCP server, a native API, and native Slack DMs. Reps work where they already work. RevOps gets clean data in the system of record without rep effort.

How Boomerang Solves It

Policy becomes agentic. Rudy enforces it before surfacing any path to any rep. Out-of-policy asks never appear in Slack. Connector preferences ride with the connector across every interaction. The policy holds without rep effort.

02

Agentic policy enforcement.

The Pain

You have policy. Don't ask the CEO unless the deal is $500K+. Route customer asks through the CSM. Cap board asks at 2 per quarter. The rules sit in a Notion doc. Reps don't read it. Connectors burn out. The program collapses by month six.

03

Tool consolidation, on a real timeline.

The Pain

Your tool stack added a layer every year. Some tools earn their seats. Others are expensive toys getting used by a handful of reps. Procurement asks every renewal cycle whether you can consolidate. The honest answer is usually "not without breaking workflows."

How Boomerang Solves It

Not a day-one rip-and-replace. By month 3 you see usage patterns shift as reps default to the relationship layer for discovery. By month 6, you have a defensible consolidation roadmap and a clean usage report for procurement.

The Consolidation Roadmap

Not day one. By month six.

Tool consolidation is a roadmap, not a switch. Boomerang ships alongside what you have today, and over six months gives RevOps the data and the political cover to consolidate what nobody's using.

Month 1

Pilot

Boomerang ships alongside your existing stack. Pilot with 5-10 reps. Native CRM integration goes live. The relationship layer surfaces on every account record. Pilot reps run the warm-intro plays inside Slack and Salesforce. Nothing else gets touched.

Ships alongside →

Month 3

Co-existence

Rollout completes. Every rep has the relationship layer in Slack and CRM. Policy enforcement is live. Connector contracts are in place across team, customers, board, and partners. Usage shifts as reps default to the in-CRM relationship layer for discovery.

Usage signal: RevOps gets a clean per-rep activity report across every relationship tool in the stack. Power users, light users, and zero-users surface clearly. This is the data procurement needs.

Usage data lands →

Month 6

Consolidation

You have the roadmap. Sales Nav is the obvious example: a handful of power users (recruiters, BD) and a long tail of seats nobody opens. Cut the long tail, keep the power users, redirect spend to tools that actually run in your workflow.

Typical pattern: a 100-seat team cuts 40-60% of Sales Nav licenses at $1,200 per seat. The savings often cover the Boomerang investment by month seven. The same data surfaces other tools worth consolidating.

Roadmap in hand →

Where Boomerang Plugs In

Native to every system you operate.

No new console to onboard. Boomerang lives in your CRM, your Slack, your sequence tool, and your LLM workflow.

System of Record

Salesforce / HubSpot

Relationship score, paths, and rule eligibility as native fields on the account object. Reports natively in your CRM.

Execution Layer

Slack + Outreach / Salesloft

Rudy DMs reps in Slack. Cadences route via Outreach or Salesloft. Closure-loop attribution writes back.

LLM Workflow

Claude / Codex (MCP)

Boomerang ships as an MCP server. RevOps building agentic workflows pulls relationship data into Claude or Codex.

Open API

REST API + Webhooks

Bidirectional. Pull relationship data and policy rules. Subscribe to signal changes. Push outcomes back for training.

The policy engine. The rules enforce themselves.

Most enterprises have policy. None enforce it without rep effort. Boomerang's policy engine sits between every rep and every connector. Rules apply automatically.

Per-Pillar Rules

ACV thresholds, intent thresholds, frequency caps. Different per persona: SDR, AE, CSM, marketing.

Per-Connector Preferences

Each board member, customer champion, and partner sets their own quarterly cap, deal-size floor, and no-go list. Rides with them across every interaction.

Routing Rules

Customer intros via CSM, partner intros via Partner Manager, CEO asks via Chief of Staff. Configured once, enforced everywhere.

Escalation Thresholds

When a deal hits $500K+, automatic board pillar unlock. When NPS hits 9+, automatic referral flow trigger.

Audit Log

Every ask, every approval, every closure-loop touch. Comp design and program governance both get cleaner.

Zero Rep Memory Required

Reps don't need to remember the policy. They never see out-of-policy paths. The system surfaces only what's allowed.

What You'll Measure

Three numbers that prove the investment.

RevOps measures consolidation, enforcement, and adoption. All three move together.

License Savings

% of Sales Nav seats removable by month 6

Policy Compliance

% of asks within configured pillar rules

Adoption

% of reps actively using Rudy each week

Armis

"Driving sustainable growth by tapping into our customer and relationship networks is something we're doubling down on as a key strategy. Boomerang has evolved into a strategic partner in achieving our revenue goals."

Jason Mead

EVP Global Business Operations · Armis

See the consolidation roadmap on your stack.

The policy holds without rep effort. The stack consolidates without breaking workflows. Most teams hit the roadmap by month six.

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